Social Media Marketing – The Art of Convincing & Winning

Social Media Marketing – The Art of Convincing & Winning

From SMEs to blue-chip enterprises, businesses all over the world are using social media for better connectivity, interaction and communication with the potential as well as the existing customers in this era of digital marketing. Online social networking sites such as Facebook, Google+ and LinkedIn, along with micro blogging sites like Twitter and Tumblr are bringing marketers more and more closers to their prospects and untapped markets. Promoting a brand or concept through videos is another impressive tactic of marketing and websites such as YouTube and Vimeo are doing great jobs for smart entrepreneurs in the digital sphere. Social media websites are providing an inexpensive and effective medium to drive greater brand advocacy, improve efficiency, customer satisfaction and higher customer conversion rate. 
Now, almost every business is embracing these platforms to enhance the reach and visibility of their brands. With more people are online, the traditional ways of marketing and advertising in print and on television has become less effective.
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Prime Advantages of the Social Media Marketing
*     It Helps Businesses to Strengthening Bonds with the Customers
With the runaway success of social media, it has become a popular platform for entrepreneurs to promote their business. Social media sites provide opportunity allows marketers to communicate with their customers, because a close relationship always helps businesses to leverage their brand. Facebook is a wonderful place to make a fan page, post images, graphic content and videos to gain customers’ support as well as trust. 
*     An Efficient Medium to Get Customer Feedback
Social media is considered as the most powerful marketing tool for businesses to generate and maintain traffic. It assists businesses to be in touch with the fans through comments and provide quick replies to their queries. On social media, tracking and handling customers’ queries or complaints is quite simple. Customers generally post queries or complaints on the company’s Facebook wall or in the comments. Queries or complaints in tweet are usually asked by mentioning company’s twitter handle. 
*     It Gives Businesses Ample Opportunities to Reward Loyal Patrons
Businesses can run several promotional campaigns, including contests through Facebook and Twitter to reward their valued customers in unique ways with zero cost, which would have cost thousands of rupees in traditional marketing.
*     High Return on Investment
If a company doesn’t keep track of its social media campaigns, it will never achieve success. Social Media ROI helps businesses to identify what works or what doesn’t. If a business, identifies that their social marketing efforts are not working, they can change their strategies smartly and instantly.

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Are People Showing Interest In Your Content?

Don’t waste your creativity and create content to get attention and appreciation from the people, especially your target audience. Bombarding your website and blog page with just content doesn’t make any sense unless it multiply your customer and revenue. Plain and flat content can never stimulate a potential customer and to entice your target audience you first to research the market, an in-depth study of the social media and a comprehensive analysis of the competitors market activities and their content. Secondly, you should be able to express your knowledge and understanding in the content and it requires a business acumen and creative mindset.
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Wage a Word War
Interactive and interesting content in all of your communication such as website, Facebook page, Twitter post, press releases, articles, blogs, newsletters and profile help you to connect with the audience, make you to recognised in the market and enhance your brand image. Content is the soul of every marketing activities and none other than a smart entrepreneur can understand the significance of content in the present era of communication and information. That’s why Brian Clark wrote in one of his famous tweets “These days, people want to learn before they buy, be educated instead of pitched.” People will know about you once they start taking interest in you and they will take interest in you once they find your content interesting and worth reading.

Mind Your Language
Alike core business activities display your skills and conviction in content creation too. Four basic principles of management- Planning, organising, leading and controlling can be very useful in creating and managing the content. Say what people want to listen and write what they love to read. Use simple, engaging and flowing language, avoid banal a clichés and strike on their mind with some unconventional tactics. Don’t get too much cynical and avoid relying on satires, be friendly, open and agile in all your online and offline communication. Embrace the social media and regularly update your followers with informative news and trends. Comment on the posts shared by others on social media sites, but very sensibly and intelligently and never ignore the queries of people, reciprocate them with prompt replies and solutions.

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